Admin Clerk/Receptionist

Job overview

To work as part of a team under the direction of the Clinic Manager, providing clerical support to enable the smooth running of clinic

Main duties of the job

To liaise with patients, clinical staff, GPs and Trust support staff in person, via telephone and email to obtain clinical information as and when necessary

Provides admin support to different clinical teams such as Anaesthetic and nursing teams.

Dealing with telephone enquiries and taking accurate messages as appropriate

To act as Receptionist for clinic. Receive patients, verify identity and update the personal data on both Medway computer system and medical records as appropriate. Issuing case notes to clinic, medical and nursing staff.

To prepare case notes prior to clinics and admission for surgery, ensuring that the relevant stationery is inserted, ensure notes are up to date and that all relevant investigation reports from previous attendance are in place.

Ensure patient records are appropriately received and transferred and trace all notes into and out of the ward

Detailed job description and main responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. Received and transferred and trace all notes into and out of the ward

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.