Search for more NHS jobs in Birmingham
Job requirements
Essential
10 listedRequirements the employer expects applicants to meet.
- Skills
Keyboard skills.
- Skills
Ability to work under pressure
- Skills
Able to prioritise own workload guided by standard operating procedures and policies under the supervision of the ADCU Team Leader.
- Skills
Able to work as part of a team and use own initiative. Ability to communicate with patients and staff of all levels
- Knowledge
Knowledge of NHS patient systems
- Knowledge
Use of Microsoft office packages
- Knowledge
Knowledge and ability to demonstrate customer care.
- Experience
General administration/clerical experience. Working as part of a team. Experience of working with the general public.
- Qualifications
Maths GCSE grade C or equivalent.
- Qualifications
English GCSE grade C or equivalent.
Desirable
2 listedAdditional qualities the employer would prefer.
- Knowledge
Previous use of NHS patient systems
- Experience
Prior NHS experience is desirable
Job overview
To work as part of a team to provide clerical and receptionist support to the Admissions and Day Case Unit. Effectively communicating with patients and the multidisciplinary team and contributing to a positive patient experience throughout the Unit.
Welcome patients to the Admissions and Day Case Unit in a professional and courteous manner.
Liaise with relatives and carers.
Admit patients on PAS.
Update patient demographics on PAS and generate the relevant documentation for the patients’ admission.
Monitor the waiting area, being observant and conscious of the flow of patients in the Unit ensuring patients move through the Unit in accordance with the Theatre schedule and Trust policies and procedures.
Monitor and update the patient activity and assist Nursing/Theatre staff with the patient journey through the Unit.
Record Ward attendances on PAS and inform coding team.
Transfer patients on PAS to Wards as appropriate.
Discharge patients on PAS.
Book review appointments for patients following advice from Nursing staff.
Main duties of the job
Record VTE Assessment data and report information.
Record cancellations on PAS/ORMIS/THEATREMAN and liaise with the Bed manager, Medical Secretaries, Medical Secretary Team Leaders, Scheduled Care Coordinators, and other relevant staff in a timely manner.
Ensure case notes are available for all patients attending the Admissions and Day Case Unit.
Ensure all relevant clinical annotation is filed in the case notes prior to admission.
Prepare paperwork and case notes for future admissions.
Ensure all clinical documentation is filed correctly in the case notes
Track case notes in and out of the Admissions and Day Case Unit on PAS.
Deliver case notes to the Coding Office daily in a timely manner.
Ensure all calls into ADCU Reception are answered in a courteous and timely manner.
Coordinate and book hospital transport for patients when required.
Access and update all relevant information systems including PAS, ORMIS, and other systems deemed appropriate by the team leader and Senior Sister.
Provide administrative support to the ADCU and Ward Manager incorporating printing, photocopying and faxing.
Order stationery and ensure adequate stock levels are maintained.
Open and distribute post and action emails promptly.
Work as a team providing cover for annual and sick leave.
Provide accurate information for the ADCU Manager and Ward Manager.
Attend and participate in Team meetings.
Adhere to Trust policies and procedures.
Detailed job description and main responsibilities
For a detailed job description and list of main responsibilities, please see the attached job description document
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
WhatsApp job alerts
Get instant WhatsApp alerts for Band 2 Receptionist roles in Birmingham
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for ADCU Receptionist with The Royal Orthopaedic Hospital NHS Foundation Trust in Birmingham, England. It is listed as a Band 2 Receptionist role. The advertised salary is £25,272 per annum. The contract type is Permanent. The application deadline is 14 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (30 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.