8a Neighbourhood Service manager- Mole Valley CMHRS

Job overview

We are seeking an experienced and dynamic Neighbourhood Service Manager to lead our Adult Community Mental Health service (CMHRS) Mole Valley . This  role offers an exciting opportunity to drive the delivery of high-quality, integrated care across local communities, working in close partnership with primary care, social care and voluntary sector organisations. As the service manager, you will be responsible for the operational management and performance of a multidisciplinary team, ensuring services are safe, effective and responsive to the diverse needs of adults. You will champion a culture of collaboration, recovery and inclusion, enabling teams to deliver person-centred care while promoting staff wellbeing and development.  You will play a vital role in shaping and developing the integrated neighbourhood model, contributing to strategic planning, service improvement and quality assurance. This includes overseeing service performance, managing budgets, and ensuring alignment with national standards and local priorities. Please contact Shahieda Sujee to discuss about the role.

Main duties of the job

Operational Leadership:

Support the General Manager in leading the integrated community mental health team to ensure high-quality service delivery for all adults 18+.

Develop, review, and maintain systems to ensure the service aligns with national standards, CQC guidelines, local Trust policies and service plans.

Collaborate with other teams and work across organisational boundaries to ensure effective service alignment.  Responsible for developing and implementing strategies that promote an environment of involvement and recovery.

Team Management, Leadership and Development:

Have overall continuous management of the service, responsible for the coordination of roles, responsibilities and resources within the service.

Manage, support, and develop a team of mental health professionals, including managing VCSE staff in collaboration with VCSE leads.

Establish structures for staff to receive management and clinical/professional supervision.

Foster a collaborative, supportive work environment that encourages teamwork, professional growth, and service excellence.

Ensure that all staff members adhere to policies and practices that ensure high quality care and service delivery.

Referral and Caseload Management:

Oversee and coordinate the referral process and ensure individuals are seen  within agreed timeframes, with their needs met by the most appropriate service.

Manage the flexible flow of care and support across the One Community Mental Health Team care pathways.

Ensure up-to-date care plans, risk assessments, and crisis plans for all clients, with full adoption of the Dialog outcome tool by staff.

Detailed job description and main responsibilities

Please check the job description and personal specification document for more information on the requirement for this job.