246144 - Clinical Secretary - Addiction Services

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

The post holder is required to provide a full administrative and secretarial service to a multi disciplinary team including the management of information systems and the co-ordination of the clinical referral system

The working pattern for this role is - Monday & Tuesday

In this key role, you will:

• To provide a comprehensive secretarial and administrative support including the use of audio/copy typing, photocopying, word processing, the use of management information systems and email to facilitate the smooth and effective running of the department.
• To collect and collate all patient / performance monitoring/ staff governance activity and produce all statistical information associated with this.
• To monitor and maintain the waiting list and referral system for the department.
• To collect, prioritise and distribute incoming and outgoing correspondence and telephone calls on behalf of the team and to initiate action where required to ensure relevant and timely responses.
• To be the first point of contact and to liaise with relatives, carers, clients and other agencies by telephone or face to face to maintain the satisfactory operation of the department.

What You'll Bring:

• RSA3/SVQ3/NC in Secretarial Studies or equivalent.
• Proficient IT Skills which include a working knowledge of Microsoft office packages.
• Excellent organisation skills and the ability to prioritise and work on own initiative.
• Excellent oral and written communication skills.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

What we Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Sandra Leggate on 07855 000 028

If you have any questions about the recruitment process or require support with your application, contact Heather Lamont, Recruitment Administrator on Heather.Lamont@lanarkshire.scot.nhs.uk

Interested?

Full details about the role are provided in the attached Job Description and Person Specification.

Please review our Application Guidance which explain key information including closing dates, amendments, right‑to‑work requirements, sponsorship eligibility and important points to be aware of before submitting your application

You can also learn more about working with NHS Lanarkshire by viewing our Information Pack

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.