Job overview
The Pharmacy Assistant will work as part of the Pharmacy Team to deliver a safe, effective, and patient-centred pharmacy service across Trust sites.
Working under the supervision of the Lead Pharmacy Technician, Pharmacy Technicians, and Pharmacists, the post holder will support medicines management, dispensing, stock control, ordering, and administration in accordance with Trust policies, Standard Operating Procedures (SOPs), and national legislation.
The post holder will contribute to the safe supply, storage, and distribution of medicines and support service delivery across inpatient, outpatient, community, and clinic-based services.
Main duties of the job
Deliver a high-quality medicines management service across wards, clinics, community services, and other Trust sites.
Provide technical support within the dispensary as required by service needs, ensuring safe, accurate, and timely supply of medicines.
Support pharmacists, pharmacy technicians, and nurses in the delivery of medicines optimisation activities.
Work within SOPs and Trust policies at all times.
Participate in implementation of service developments and improvements within pharmacy services.
Place orders for prescriptions as instructed by pharmacy staff.
Liaise with GP practices and community pharmacies as directed.
Participate in departmental meetings and contribute to effective communication within the pharmacy team.
Support training of pharmacy assistants, student technicians, and other staff where appropriate.
Contribute to audits, governance, and service improvement activities.
Report and record incidents via Trust systems in line with policy.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Knowledge
Essential
- Ability to communicate effectively demonstrable from previous experience
- Reliable, trustworthy, punctual
- Evidence that you are able to work independently using own initiative
- Evidence that you are able to work under pressure
Experience
Essential
- Demonstrable experience of working as part of a team
- Good customer service skills demonstrable from previous experience
Desirable
- Recent and relevant experience working within primary and community services
Qualifications
Essential
- English and Maths GCSE grade C or above Microsoft Office Packages - evidence of short courses or relevant experience
Desirable
- Must be willing to work towards a NVQ Level 2 in Pharmacy Services NVQ Level 2 or 3 in Public Services or demonstrable equivalent qualification or experience
- Previous experience of patient counselling
Personal Qualities
Essential
- The post holder must have the ability to manage multiple tasks effectively and prioritise workload in a busy environment
- They should be able to respond appropriately to challenging situations, including occasional verbal aggression, remaining calm and professional and seeking support when required
- The post may involve exposure to occasionally unpleasant working conditions, and the post holder must be able to always maintain professionalism
- The post may involve travel across multiple sites within the city as part of service delivery; therefore, the post holder should be able to travel independently where required
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Applying for this NHS job
This advert is for 222-ICS-508 with West London NHS Trust in Southall, London, England. It is listed as a Band 3 role. The advertised salary is £30,630 - £32,346 per annum inclusive of HCAS (Outer). The contract type is Permanent. The application deadline is 05 Aug 2026.
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