211394 - Health Records Service Manager
NHS LanarkshireSearch for more jobs in Glasgow
The Role
To lead and direct NHS Lanarkshire’s Health Records Team; developing and delivering health records administrative services and intelligence functions, enabling NHS Lanarkshire to fully benefit from digitisation of clinical records, EPR and patient digital services in response to the prioritised strategic initiatives set by the Scottish Government Health and Social Care Directorate.
To lead the development of leading edge digitised administrative services to help achieve NHS Lanarkshire’s strategic objectives. The role involves taking a broad approach to redesign of administrative services, service improvement and development of performance management reporting.
Responsible for the day to day management of the Health Records Service within NHS Lanarkshire to support the organisation through the use of digital services to fully exploit corporate systems in support of operational delivery and
Patient scheduling across NHS Lanarkshire and its operating divisions.
To participate in the development of a Health Records Strategy aligned to the wider Digital Health and Care Strategy within NHS Lanarkshire.
NHS Lanarkshire
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
What we'll need you to bring
Education and Experience
Educated to post-graduate degree or working towards Masters level, preferably in Health Records Management and/or statistics, or equivalent level with a comprehensive knowledge and experience of Health Records management standards gained through experience within the area of practice and expertise, but also the ability to demonstrate the required breadth and depth of knowledge required to effectively and efficiently manage workload.
Requirement to demonstrate a background of success in operating at a strategic management level within an organisation and impacting on the broader organisational agenda.
Skills and Knowledge
Broad Health Records Management knowledge underpinned by wide experience in the associated disciplines of staff management and service development.
Knowledge of national, strategic objectives within NHS Scotland
Is an experienced leader and demonstrates the ability to deliver to performance and organisational targets
Experience in planning and analytical skills
Commitment to achieving high quality customer service and support quality care
Partnership working and relationship building with clinicians, managers, stakeholder groups as well as partner organisations
Understanding of the contribution of Health Records Management and Data Quality to patient care
Can recognise priorities and key issues and take a consistent approach to them
Demonstrate intent to give direction so that others can meet stated requirements consistent with long term organisational and performance objectives / targets
Excellent oral and written communication skills suitable for multi-professional interaction at all levels
Keen awareness of the political environment, influences and processes
Able to translate business/clinical demand into potential digitised administrative solutions
Self motivated, assertive and confident with drive and enthusiasm
Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.
It would be great if you also have
Management qualification, Programme/Project Management qualification eg PRINCE 2 or MSP
Significant demonstrable management experience within a large and complex organisation
Experience of delivery of major/complex projects to time, cost and quality
Good experience and knowledge of modern IT and its application within wide ranging change management activities
In depth specialist knowledge and experience of Health systems, application of NHS national and local datasets and analytical/reporting methods
Excellent leadership skills and ability to give direction to others
Advanced keyboard skills due to the extensive use of computers and software including highly developed knowledge of data capture, analysis, business intelligence and business support packages and products eg Excel, SPSS, Project, PMS, MSTR
Contract type
Permanent
Full time
37 hours
Location and Working Pattern
This role will be based in Kirklands, Bothwell
The working pattern for this role Mon-Fri; 9:00-5:00
Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.
Looking to find out more?
If you’re looking to find out more, then we would love to hear from you!
Please contact Lorraine Taggart, Head of Information and Records Management, on Lorraine.Taggart@lanarkshire.scot.nhs.uk
For enquiries regarding the application form or recruitment process, please contact David Murray, Recruitment Administrator on david.murray3@lanarkshire.scot.nhs.uk
(Please remember to include the job title and reference number in your email)
Why NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.
Some of NHS Lanarkshire’s benefits include:
- A minimum of 27 days annual leave increasing with length of service
- A minimum of 8 days of public holidays
- Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
- Paid sick leave increasing with length of service
- Occupational health services
- Employee counselling services
- Work-life Balance policies and procedures
A minimum of 27 days annual leave increasing with length of service
A minimum of 8 days of public holidays
Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
Paid sick leave increasing with length of service
Occupational health services
Employee counselling services
Work-life Balance policies and procedures
NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.
Further Information
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.
Additional Information for Applicants
- Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
- For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
- Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
- We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
- Once you have submitted your application form you will be unable to make any amendments
NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.
*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
Right to Work within the UK
NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.
We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.
Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.