180-F-CVA1051

Job overview

Band 3 Receptionist

NIHR Cambridge Clinical Research Centre

(One year Fixed term until August 2027.)

Main duties of the job

Be responsible for the arrival of all visitors and study participants, directing and informing relevant people of their arrival. Be responsible for the house keeping of the Meeting rooms, waiting areas and own areas Handle enquiries as they occur in a professional manner, liaising with other disciplines, units as appropriate and referring issues on where necessary. Assist with the room set up for meetings, interviews and training sessions Provide a telephone enquiry service for the ward reception area. Assist with entering clinic list bookings and patient appointments on EPIC and CRFManager. Register, check and update patient details on the EPIC (computer system), CRF Manager (Department system), inform participants/patients/visitors of any delays. To work closely with other Administrators on the Clinical Research Facility (CRF), Clinical Investigation Ward (CIW) and Cambridge Clinical Research Centre (CCRC) to provide reception cover on all levels. Receive deliveries and post, pass on relevant information to relevant staff. Printing, filing and administrative minute taking. Report faulty equipment/room fittings to appropriate personnel Post holder may be required to work very occasional unsocial hours to meet service needs; this may include working evenings.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract you are able to apply for this as a fixed term position.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

This vacancy will close at midnight on 26th July 2026.

Interviews are due to be held on 30th July 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.