Job summary
To provide clerical support to allow for the effective operational management of the 0-19 service, by undertaking routine office duties, typing, administrative and clerical duties and dealing with routine enquiries and queries via telephone and email.
Main duties of the job
Principal Duties and Responsibilities
To Be responsible for processing and maintaining accurate records of all referrals to the service
To Undertake word processing and photocopying as directed by the Service
To provide clerical support at service meetings to ensure accurate record of meetings are maintained.
To be responsible for transmitting messages and documents through the organisations systems e.g. fax / email.
To maintain, revise and update patient / client / staff filing systems as necessary.
To be responsible for archiving patients' files at regular intervals.
To monitor stock levels of stationary within the Service and be responsible for ordering stock and non-stock items and receipting orders delivered.
About us
Flexible working will be considered for all roles.
North Cheshire and Mersey NHS Foundation Trust (NCM) serves more than one million residents across the Halton and Warrington boroughs and the wider North West region.
Bringing together community and out-of-hospital services (formerly provided by Bridgewater Community Healthcare) with inpatient and elective care (formerly Warrington and Halton Teaching Hospitals) we provide services at two hospital sites and more than 70 community hubs and facilities.
Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM).
They underpin everything we do and everything we aspire to be as an organisation.
Our mission
We will be exceptional for our patients, our communities and each other
Our vision
We will be a great organisation providing excellent healthcare and opportunities to work and learn
Our values
- Kind: We are caring, supportive and respectful to everyone
- Open: We are honest, transparent and open to new ways of working
- Fair: We listen, value our differences and are inclusive to all
- One team: We work well together and with our communities
Details
- Date posted: 28 May 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year
- Contract: Permanent
- Working pattern: Part-time, Flexible working
- Reference number: C9835-HC26-008
- Job locations: Lister Road, Runcorn, Cheshire, WA7 1TW, United Kingdom
Job responsibilities
To provide clerical support to allow for the effective operational management of the Health Outreach and Inclusion Service, by undertaking routine office duties, typing, administrative and clerical duties and dealing with routine enquiries and queries.
Key Relationships:
Bridgewater Community Healthcare NHS Foundation Trust, Primary / Secondary / Tertiary Health Service, Local Authority (Wigan Council) and Public Health, Clinical Commissioning Group (Wigan CCG), SERCO, Home Office, Independent, Voluntary and Third Sector Services, Local Lifestyle services (not an exhaustive list)
Principal Duties and Responsibilities
To Be responsible for processing and maintaining accurate records of all referrals to the service
To Undertake word processing and photocopying as directed by the Service
To provide clerical support at service meetings to ensure accurate record of meetings are maintained.
To be responsible for transmitting messages and documents through the organisations systems e.g. fax / email.
To maintain, revise and update patient / client / staff filing systems as necessary.
To be responsible for archiving patients files at regular intervals.
To monitor stock levels of stationary within the Service, and be responsible for ordering stock and non-stock items and receipting orders delivered.
To have an awareness and ability to utilise different computer programmes to support with the production of reports and information e.g. spreadsheets, graphs, illustration.
To support the Service with data input that will inform performance reports.
To provide confidential administrative and clerical support to the Service.
Communication
To deal with telephone enquiries and messages, providing information where appropriate and ensuring that the appropriate members of staff are fully informed.
To make telephone calls as requested on behalf of the service e.g. to re-arrange appointments or provide information to patients.
To communicate effectively and appropriately with patients, clients, members of the service and other agencies.
Professional Responsibilities / Leadership
To adhere to all relevant Trust policies, procedures and protocols, and to contribute to discussions and decisions that involve the service and the organisation.
To participate with induction of new starters to the service.
To report any financial or physical resource needs to the Clinical Manager.
To undertake mandatory training as directed by the Trust and any additional training identified as essential to service delivery.
To participate in personal development review process as directed by the Trust.
Please find Full Job Description and Person Specification attached.
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This advert is for 0 - 19 Administrator with Bridgewater Community Healthcare NHS Foundation Trust in Warrington, North West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 to £27,476 a year. The contract type is Permanent. The application deadline is 04 Jun 2026.
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