
Job requirements
Essential
11 listedRequirements the employer expects applicants to meet.
- Job Specific Experience
Experience of using/or a willingness to learn to use of Integrated Patient Information Systems including SystmOne
- Job Specific Experience
Understanding of and experience of working at all times in a confidential manner. Indirect patient contact by telephone and recording of this contact
- Job Specific Experience
Demonstrable experience of accurate data entry
- Job Specific Experience
Demonstrable organisational skills, including self-organising and prioritising and the ability to multi-task
- Personal Qualities/Attributes
Evidence of demonstrating the Trust’s values and behaviours
- Personal Qualities/Attributes
The ability to use own initiative and to work well in a team
- Personal Qualities/Attributes
Experience of dealing with confidential and sensitive situations
- Personal Qualities/Attributes
Excellent interpersonal skills including dealing diplomatically in sensitive situations
- Knowledge, Skills and Training
Administration qualification – RSA level 2/NVQ level 2 or equivalent
- Knowledge, Skills and Training
Computer literate
- Knowledge, Skills and Training
GCSE Maths & English or equivalent
Desirable
3 listedAdditional qualities the employer would prefer.
- Job Specific Experience
Relevant office administration experience
- Information Technology/Resources
Experience of note taking and/or minute taking
- Information Technology/Resources
Demonstrable experience of using the Microsoft Office suite including Word, Excel and PowerPoint and other software applications
Job overview
Are you a motivated and organised team player who enjoys working in a friendly and supportive environment? If so, we would love to hear from you.
We are looking for an Administration Assistant to join our 0-19 Children and Young People's Public Health Service, based within our Dorset team.
The successful candidate will provide efficient and effective administrative support to our clinical team, helping to ensure the smooth delivery of services and enabling the best possible care for the children, young people, families, and communities we serve across the locality.
We are seeking someone who:
- Has excellent organisational and time management skills.
- Is able to work accurately and pay attention to detail.
- Has good verbal and written communication skills.
- Can work independently and as part of a team.
- Is confident using Microsoft Office applications, including Word, Outlook, and Excel.
- Demonstrates a professional and flexible approach to work.
- Has a commitment to providing excellent customer service.
The successful candidate will be required to work on Mondays, Thursdays, and Fridays.
Main duties of the job
To provide efficient and effective administration support to the 0-19 Public Health team.
To undertake a range of administrative duties including maintenance of office systems and tools.
To provide a professional and courteous response to the general public/clients/carers who have contact with the Children’s and Young People Services either by phone or face to face.
Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.
Please note visa sponsorship for this role is unfortunately not available. Please ensure you hold valid right to work in the UK and will not require sponsorship if successful.
Detailed job description and main responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role. All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for 0-19 Administration Assistant with Dorset Healthcare University NHS Foundation Trust in Poole, England. It is listed as a Band 2 Administrative assistant role. The advertised salary is £15,163 p.a.. The contract type is Permanent. The application deadline is 28 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (14 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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