Ward Team Administrator

Job overview

This post is only open to current employees of TEWV. Any applications received from non-TEWV employees will not be considered.

An exciting opportunity has arisen for a conscientious and supportive administrator to join our ward team on the Oakwood Unit in Middlesbrough.

Oakwood is an 8 bed male forensic rehabilitation ward which works with people with learning disabilities and/or people who are autistic. The ward sits within our trust’s Health and Justice Service and provides care for people who have come into contact with the criminal justice system.

If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

The role will include dealing with enquiries to the clinical team and other healthcare professionals, taking action where necessary and ensuring messages are communicated accurately to relevant personnel and in an appropriate and timely manner. You will be the first point of contact and should offer responses in a helpful manner towards enquiries or other issues raised. Offer support to diary management and appointment coordination, arrange and minute meetings, distributing agendas, papers etc.

You will also be required to create and ensure case note files are up to date and available for patient appointments/admissions, including liaison with other departments and sites.

Undertaking of general office duties as required, including ordering supplies, filing photocopying etc.

Detailed job description and main responsibilities

We recognise that Administrators are professionals and are a valuable asset to our organisation.  We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high-quality care for our service users.  The kind of care we would want for ourselves and for our loved ones.

Our organisation is on a ‘Journey to Change’, creating a great experience for our staff is one of three big goals.  Ultimately, our aim is to be a proactive, responsible and mindful employer; recruiting, retaining and training our staff, for the right roles, at the right time.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.