Ward Clerk/Receptionist

Job overview

We are looking for a highly motivated, well organised, enthusiastic individual to work flexibly as the Ward receptionist on Gwynne Holford Ward at the Queen Mary's Hospital Site. The ward is a busy 36 bedded Amputee and Neuro- rehabilitation unit. The post is required to work flexibly to cover a seven-day service for the ward and within the neuroscience directorate.

You will be responsible for providing comprehensive and confidential clerical activities to meet the needs of the ward, in accordance with departmental and Trust policies and procedures.

You will need to be flexible with your work pattern to cover annual leave and sickness so that the service can continue to run efficiently.

We are primarily looking for people with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude.

You will be expected to have excellent communication and organisational skills and the ability to work autonomously and as part of a team

Main duties of the job

You will be responsible for providing comprehensive and confidential clerical activities to meet the needs of the ward, in accordance with departmental and Trust policies and procedures.

You will need to be flexible with your work pattern to cover annual leave and sickness so that the service can continue to run efficiently.

We are primarily looking for people with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude.

You will be expected to have excellent communication and organisational skills and the ability to work autonomously and as part of a team.

Key Aspects of the Role

• To provide effective and efficient clerical and administrative service to patients, visitors and nursing staff
• To meet and greet patients and visitors
• Multi-professional team working and quality improvement Requirements

• Previous experience of working with the public
• Excellent communication skills
• Adaptable and flexible approach                                                                              We Can Offer

• Training and development opportunities
• The opportunity to be part of an excellent multidisciplinary team dedicated to improving patient care
• Family friendly policies

Detailed job description and main responsibilities

Please see attached the job description for more details on the main responsibilities for this role.