Ward Clerk

Job overview

We are looking for a motivated Ward Clerk to join us within the Ophthalmology Team at the Royal Gwent Hospital.

You will be expected to demonstrate excellent organisational skills and be flexible and adaptable in your approach to work.

You must be able to work on your own initiative, use tact and diplomacy where appropriate and possess excellent communication skills as well as adhere to all confidentiality and information governance standards.

Knowledge of hospital systems would be beneficial although full training will be given to the successful candidate.

English and/or Welsh speakers are equally welcome to apply.

Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office’s criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed

Main duties of the job

• To ensure an efficient and effective administration service to the ward clinical staff
• Assist the staff in administrative duties relating to the management of the ward e.g., acting on telephone messages / photocopying case notes for patient transfers etc.
• Prepare case notes / collate investigation results and file appropriately when they have been signed by medical staff.
• Ensure accurate ‘receiving in’ and ‘passing on’ of case notes.

• Prioritise workload and adjust according to needs.
• Collect and deliver item to the above as required. File reports and notes in liaison with nursing team
• Follow policies and procedures and works within standard guidelines.
• Provide basic and accurate information in-person and via phone/email
• To maintain good communication with staff other professional colleagues, patients and patients’ relatives, maintaining confidentiality at all times.
• Answer telephone enquiries in an appropriate manner, convey messages and refer to nursing staff where applicable.
• Liaise with other members of all relevant departments as appropriate.
• Ensure that the ward stationary stocks are kept at the agreed levels.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac