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To liaise with patients, relatives and other members of the public, politely and efficiently, ensuring confidentiality and security of patient information as per Trust policy and in line with information governance standards.
To provide clerical and administrative support to the clinical and nursing staff within the surgical services.
To ensure the availability of accurate patient records and documentation as per Trust policies and procedures.
Making appointments on computerised systems in accordance with agreed policies and procedures, filing of notes and inputting data required for audits.
Use of manual and computerised systems including PAS, Bluespier, Sunrise and Patient First.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us.
Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Our Values are:
Timewise Accreditation
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.