Ward Clerk

Job overview

Kingston/Sutton

Are you interested in joining a stimulating environment that is committed to fulfilling the needs of its staff as well as its patients?

• Do you work well in a team? • Do you have excellent communication skills? • Are you organised and have PC skills? • Are you able to demonstrate good interpersonal skills and work in a confidential and sensitive manner?

If you are, then Day Care Services may be for you.  The RMH operate a chemotherapy suite at Kingston hospital. The unit is a busy day care facility, providing care and support to patients with a wide variety of cancers. The unit will offer a modern, pleasant environment to ensure comfort and a relaxed setting throughout the patient’s pathway. We are committed to providing the highest quality care and maintaining consistently high standards in a professional and friendly atmosphere.

We are looking for a motivated and enthusiastic individual who enjoys the challenges and advantages of working in a small, friendly team in a day care setting.

In return for your commitment; we are dedicated to supporting all staff with excellent staff support facilitation.

If you are committed to providing patient focused care and would like to join our team, then we would like to hear from you.

Informal visits welcome, please contact Sister Paulina Bylica 02089735030

Main duties of the job

The administrator is an integral member of the Medical Day Unit team, under the supervision of the Sister of the MDU and the Matron for Day Care Services.  The post holder will coordinate all administrative aspects of the Day Care Services including data collection, reception and clerical duties.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

• Appointments, scheduling and capacity management
• To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets.
• To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience
• To liaise with the clinical teams and nursing staff to prioritise the scheduling of new referrals.
• To schedule all chemotherapy treatment on the Medical Day Unit in line with local guidelines and protocols.