Ward Clerk

Job overview

Ward Clerk

12 hours per week

NHS AfC: Band 2

An exciting opportunity has arisen for a part time Ward Clerk to join our team on the Neonatal Unit.

Applicants must have a flexible approach to working practices to meet the needs of the service and have administrative experience. The post-holder will be required to provide a highly efficient administrative service for the Ward, whilst also supporting the team to ensure family-centred care is provided.

Main duties of the job

1. To provide the first point of contact for the ward, unit or department for all enquiries received from patients’ relatives/carers, all groups of trust staff and external agencies ensuring the correct management thereof in each particular case. Present a professional, calm and confident manner in line with the Trust’s Values & Behaviours.

2. To provide an administration service to the area including, but not limited to:

a. Maintaining accurate information and patient demographics within Trust PAS system referencing the Patient Reception Policy.

b. Supporting clinical staff in ensuring the Trust meets accessible information standards for patients with communication difficulties.

c. Ensuring patients’ admission and discharge times are electronically captured.

4. To ensure that all relevant documents, including tests/reports, are correctly inserted in patients’ notes whilst on the ward/department and to ensure all notes are up to date before patients’ departure.

5. To be responsible for checking e-discharge summaries following patients’ discharge/transfer to ensure this has been communicated to relevant departments for follow up procedures or appointments.

6. To record, on a real time basis, admissions, discharges, transfers and details on the Trust’s computer systems e.g. VTE, iPM.

Any other appropriate duties which may be required to meet the needs of the service.

Detailed job description and main responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.