Ward Clerk

Job overview

Ward Clerk

Department: Ward 3

Band 2 £23,615 per annum, pro rata

Hours: 22.5 per week, (Wednesday, Thursday, Friday).

All MKUH roles will be considered for flexible working.

Do you have experience in a healthcare environment? Are you computer literate with knowledge of hospital IT systems? Then our ward clerk opportunity may be what you are looking for.

An exciting opportunity has arisen for an enthusiastic and motivated individual to join  our 28 bedded female medical ward.

The post holder will provide excellent customer care that demonstrates a caring and responsive approach to those attending the hospital, contributing to a quality experience for patients, families and professionals. You should enjoy communicating and collaborating with a wide range of people, be highly organised and have a flexible approach to work.  Attention to detail and good keyboard skills are essential.

As a new member of the team, we offer a supernumerary period of training to help you settle in we are committed to staff development and we will help you develop your skills for the role, as required.

Please note that we are not able to offer sponsorship for this role.

Interview: w/c 10.03.2025

Main duties of the job

To support ward staff and ward working in an admin and clerical capacity to ensure the environment is safe and effective.

• Telephone responder
• Liaison between ward and other wards and departments
• Ensuring databases and Trust systems are kept up to date
• Medical records management

Detailed job description and main responsibilities

• Greet all visitors to the unit in a friendly, helpful and courteous manner.
• The undertaking of general organisation of paperwork and notes within the Unit to ensure an organized department.
• To answer the telephone, taking and delivering messages in an appropriate and helpful manner. Manage Out-patients diary.
• To liaise with staff from other departments in an effective manner to include the bed manager/medical records/divisional bleep holders as requested.
• Deal with and distribute incoming mail, checking and replying to ward emails.
• Ensure all patients’ notes on the unit are maintained in good order with test results promptly and correctly filed.

Please refer to the Job Description for further details.

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system.  Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.   This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing  employment  with  the  Trust,  all  employees  (except Medical & Dental Staff on national terms and conditions) are  subject  to  a probationary period lasting  a  period  of  six  months  with  an  option  to extend  for  a  further  six  months  to  a total of  12 months.