Ward Clerk

Job overview

To provide a clerical service to Brent Ward and assist the nursing staff in the reception of patients and visitors to the ward.

To work in collaboration with staff in other areas of the service line and Trust to facilitate a streamlined service for the patient.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

Key Dimensions:

• To provide and deliver a high standard of clerical service to the unit using a varied range of work procedures, many of which are non-routine, requiring a level of theoretical knowledge.
• Keep SALUS current
• Admit and discharge patients

Detailed job description and main responsibilities

• Deal with enquires, including telephone enquiries in conjunction with        and under the direction of the nursing staff.  • Maintain hospital notes in accordance with PHNT policies and                          procedures.  • Receive patients, relatives and visitors to the ward.  • Enter admissions, transfers and discharges on iPM/SALUS, including            ward and department transfers and updating patient information                  where necessary, within half an hour of patient movement when on              duty.  • Ensure that notes are traced to the unit and traced correctly on iPM.   • Maintain case notes, re-filing and creating additional volumes where            necessary, ensuring all clinical notes are in the current volume, and                adding new volumes to iPM.  • Print front sheets and ensure adequate addressograph labels are                    available for all patients.  • Ensure wristbands are printed for all inpatients patients.  • Trace notes in and out of the unit using iPM.  • Take, or where relevant, telephone any requests for investigations to           relevant departments.  • Liaise with other departments regarding investigations, recording                appointments and pre details in the ward diary and relaying any                      information to nursing staff and patients.  • Book transport for admissions, transfers or discharge as required.  • Get case notes prepared for porters or ambulance crews,                                    photocopying  any relevant clinical notes for patients going to hospitals      outside of the Trust.  • Keep notes trolleys clean and tidy.  • Take red top referrals to consultant secretaries or departments after           logging them on the computer system.  • Distribute and deal with email, re-directing as necessary.  • Photocopying paperwork and booklets as required.   • Email information within the Trust as required.  • Liaise with MEMS, estates and IT with regard to broken equipment.  • Be required to provide cover for the bookings clerk during periods of          absence.

For further details please see the attached JD & PS