Ward Clerk
Royal Berkshire NHS Foundation TrustAlready thinking ahead to interview?
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Job overview
Band 2 Paediatric Ward Clerk - Buscot Ward
Our Paediatrics department is excited to advertise a permanent Ward Clerk position in our Buscot Ward.
This post is a good introduction into the NHS, acting as front of house reception for neonatal patients and families within our Neonatal Unit.
The successful applicant must have a calm and kind demeanour, want to work with the public and display good IT literacy skills alongside the ability to multi-task activities within a supportive team.
Additional Working Pattern details
Monday-Friday. Ideally 11.30-18:00 but can be negotiated.
Main duties of the job
- Front of house representation for the named ward, to meet and greet families upon arrival. Ensure all patients and colleagues are treated courteously at all times in line with customer care standards and Trust values.
- Ensure ward intercom is answered appropriately, maintaining the safety and security of the Paediatric ward.
- Reception duties, checking patients in on hospital IT systems, communicate with clinical staff of arrivals and guiding patients and their relatives to appropriate waiting areas.
- Support nursing and clinical ward team with all administrative duties required for the role.
- Answering telephone enquiries promptly and efficiently, handling a variety of requests in a professional manner whilst upholding the hospitals CARE values throughout the interaction.
- Responsible for reporting estates issues to helpdesk
- Support with stock ordering and control
- Maintaining cleanliness of ward environment
Detailed job description and main responsibilities
See Job description for details of role
Any specific questions please get in touch with the below contact.
Additional Working Pattern details
Monday-Friday. Ideally 11.30-18:00 but can be negotiated.