Ward Clerk

Job overview

Are you looking for a job with a meaningful purpose, with the ability to have a positive impact on patient and relatives experience, within a friendly team? Then Look no further!

We are looking for a compassionate, caring and motivated individual to join our team at the Acute Medical Unit at Royal Preston Hospital.

AMU is a busy, fast paced department, with high patient turnover and where every day is different.  This post is to cover a Monday - Friday day time position.

Want to know more about the role of a ward clerk, watch this video! https://www.youtube.com/@lancashireteachinghospital9812/videos

Main duties of the job

Responding to external and internal telephone queries from staff, patients and others and referring to appropriate person.

Organising incoming and outgoing post, referring enquires to appropriate person if necessary.

Booking patient transport

You will take the lead in ordering any items for the department, maintaining stock

Management of results and information flow.

booking in patients and discharging timely and efficiently

Detailed job description and main responsibilities

You are expected to:

• Support the aims and vision of the Trust

• Act with honesty and integrity at all times

• Be a positive ambassador for the Trust

• Demonstrate high standards of personal conduct

• set an example and encourage openness and honesty (particularly in reporting incidents and near misses) and will actively foster a culture of learning and improvement

• Value and respect colleagues, other members of staff and patients

• Work with others to develop and improve our services

• Uphold the Trust’s commitment to equality and diversity

• Take personal responsibility for their words, deed and actions and the quality of the service they deliver