Ward Clerk - Ward 2 (Internal Only)

Job overview

**This position is open to staff working at the Trust in the ‘ECT Family’ this includes current East Cheshire NHS Trust employees, bank staff, ISS staff and volunteers at the Trust. Unfortunately we cannot accept applications from applicants not listed within these groups. **

**If you would like to apply for this position please complete the attached Short Application Form and email this to the Recruitment Team at: [email protected] clearly marking for which vacancy you are applying for in the Subject Header of the email. Please note applications received after the closing date and time will not be accepted”.

The Ward Clerk is an integral part of the ward team here on Ward 2. We are looking for someone who is proficient, organised, has good time keeping with excellent people and communication skills. You will be required to provide a comprehensive service to patients and perform to a high standard the clerical duties.

Communicating regularly with patient's relatives and loved ones to provide updates as a point of liaison, facilitating the transfer of patients onto the ward, updating the Extra Med and PAS System, answering and responding to phone calls in a professional and timely manner.

To operate within clearly defined limits of policies, procedures, protocols and guidelines within the department and when necessary, improve good working practice.

Hours: 15 per week

Main duties of the job

We are looking for a candidate who have an excellent telephone and communication skills and are eager to join our administration team.

The position is a busy customer/ administration service-based role where no 2 days can be the same. You will need to work flexibly and apply a methodical approach to a varying workload. Good interpersonal skills and the ability to work on your own initiative and as part of a team.

You will work alongside the Consultants, Doctors and Nurses and the wider MDT to ensure our patients receive the best care possible, we are looking for candidates who will bring a positive approach to working environment.

Successful candidates must have excellent IT skills and experience working in a customer service or healthcare environment as you will be expected to use IT and communication equipment associated with call handling and data input. You should demonstrate high levels of personal commitment to facilitating the delivery of a patient focused service.

Detailed job description and main responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.