Ward Clerk Ward 15

Job summary

This non-clinical post, supporting the clinical team on Ward 15, you will be an integral part of the ward team, and be responsible for the patient notes, answering the telephones and ordering stock. This role will not support direct patient care. This post holder would need to provide a courteous, efficient and professional Ward Clerk service, making a valuable contribution to support patient care from time of admission to discharge. The successful candidate would be the first contact point for all Ward visitors and members of the multi professional team, good interpersonal and communication skills are essential.

Previous NHS clerical experience is desirable, and administrative and commuter skills would be an advantage. Successful candidate will need excellent telephone manner and must be able to deal efficiently with members of the public and all disciplines of Hospital staff. Are you self-motivated and able to motivate others, organized, able to meet deadlines and work flexibly to suit departmental needs?

Main duties of the job

The post holder will provide a comprehensive administrative receptionist service to the department.

This will include:

• Answering phone, adhering to confidentiality rules.
• Making appointments for patients.
• Filing notes.
• Input data onto computerised systems including PAS, Bluespier, EZ notes, Sunrise.
• Prepping notes for admission to the Ward.
• Ordering stationary for the Ward if required.

Job responsibilities

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

• Best services for local people
• Best experience of care and best outcomes for our patients
• Best use of resources
• Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.