Ward Clerk - Paediatrics
Lancashire Teaching Hospitals NHS Foundation TrustAlready thinking ahead to interview?
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Job overview
Are you organised, caring and passionate about making a difference for children and their families? We’re looking for a dedicated Paediatric Ward Clerk to join our friendly team on Ward 8 and the Paediatric Assessment Unit at Royal Preston Hospital.
As the vital first point of contact for our patients, families and visitors, you’ll help create a warm, welcoming and supportive environment. This is a key role where excellent communication skills, compassion and attention to detail really matter.
Why join us?
You’ll be part of a dedicated, supportive team who work together to deliver the highest standard of care. This is a fantastic opportunity to play an important role in the smooth running of our paediatric services and to contribute to a positive experience for our young patients and their families.
If you’re passionate about helping others, enjoy working with people and are looking for a rewarding role where no two days are the same, we’d love to hear from you.
Main duties of the job
- Greeting and supporting children, young people and their families on arrival
- Providing a helpful and professional front‑of‑house service
- Managing patient information and ensuring accurate data entry
- Supporting clinical teams with essential clerical tasks
- Organising records, results and documentation
- Booking follow‑up appointments and assisting with daily ward flow
Detailed job description and main responsibilities
Responding to external and internal telephone queries from staff, patients and others and referring to appropriate person.
Communicates with a range of staff, users and visitors to the Trust / Department utilizing a variety of communication methods including verbal, electronic and passing information in a format that is appropriate to the individual request.
Organising incoming and outgoing post, referring enquires to appropriate person as necessary.
Utilisation of local or Trust case note tracking system.
Filing of reports and results.
Data Entry.
File Location.
Book appointments for children discharged both ward 8.