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Ward Clerk - Medical Same Day Emergency Care

Walsall Healthcare NHS Trust
Medical Protection Advertisement

Location
Salary
£24,465 per annum pro rata
Profession
Administrative and IT
Grade
Band 2
Deadline
19 Dec 2025
Contract Type
Permanent
Posted Date
05 Dec 2025

Job overview

We have an exciting opportunity for Ward Clerk in the Medical Same Day Emergency Care Unit.

To provide an efficient, effective and comprehensive administrative support for the department/SDEC ( Same Day Emergency Care )

Duties will include administrative tasks such as record keeping, data entry, filing and scanning.

Dealing with telephone queries, checking and updating patient information with clinical staff, managers and patients.

Communicating information verbally and in writing, providing routine information for patients and staff, for example discharge, admission, transfers and making appointments.

May be required to handle barriers to understanding for example anxious patients, relatives, cultural differences, and language or communication difficulties.

Please note, this vacancy is subject to closing early if it receives a high number of applications.

Main duties of the job

An exciting opportunities have arisen to join a friendly team, working  within MSDEC.

Duties will include updating patient management systems, answering calls and greeting patients/relatives, preparing notes and supporting the nursing team with all aspects of ward administration. Booking return patients for various appointments and scans

If you feel you have these skills and would like to join our team them please apply.

Detailed job description and main responsibilities

To provide an efficient, effective and comprehensive administrative support for the department/area

Duties will include administrative tasks such as record keeping, data entry, filing and scanning.

Dealing with telephone queries, checking and updating patient information with clinical staff, managers and patients

See job description for full details