Ward Clerk - Haematology Day Case Unit and Ward F11

Job overview

A part time (33 hours) maternity cover opportunity has arisen for a Ward Clerk primarily based in Haematology to ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient reception and quality service to all users.

The post holder will be interactive with the General Public, Nursing, Medical staff and other Trust Administrative and Clerical Staff.

Main duties of the job

• Attend, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
• You need to have the confidence to speak face to face or over the telephone to deal with the patient’s needs, this can include booking appointments.
• To use and access Patient Centre and be able to attend patients on reception desks.
• Book appointments for patients as and when required.
• Deal with enquires of a sensitive nature.
• Attend Departmental meetings as and when required.
• Access Patient Administration System when required to accurately record and collect patient data, ensuring errors are clearly identified and corrected including patient demographics.
• Coordinate clinic prep and various admin tasks to support running of clinical activity.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk