Ward Clerk - Birch Ward

Job overview

Are you empathetic, hard working and able to work under pressure? Do you want to make a real difference to our clinical teams and our patients?

Then why not join us as a Ward Clerk!

We are looking for a highly motivated, dedicated customer focused individual to join our team on the Birch Ward at Colchester Hospital.

You will actively participate as a full member of the team, assisting with the smooth running of the ward by managing the reception and administrative functions in a timely, effective and efficient way alongside Doctors, Nurses and Healthcare Assistants.

This is a fixed term/secondment position until the 31st December 2025

Internal applicants currently employed by ESNEFT will be offered on a secondment basis only.

Main duties of the job

Receiving new patients and accompanying relatives/friends and answering initial questions pending Ward Sister/Nurse-in-Charge being available. Maintaining Ward Clerk diary and admissions book. Admitting patients,  printing of labels, wristbands and any forms required.  In liaison with appropriate ward staff, assist in arrangements for patients discharges and transfers to other hospitals or wards i.e. booking transport and follow up appointments for outpatients/X- ray etc. Ensure necessary documentation relating to patient discharge has been completed.

Maintain ward diary information. Arrange patient appointments  Maintain safe and tidy working environment, update ward notice boards and report maintenance problems to estates. Maintain confidentiality at all times relating to patient care within the ward area.

Assist the ward sister in undertaking clerical duties/ administration duties Other ad-hoc duties as requested from time to time by Ward Sister/Charge Nurse.

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.