Ward Administrator - Templar

Job overview

We are a large friendly Maternity Team who multi-task and support all areas of Maternity Services here at Homerton University NHS Foundation Trust.  We are looking for a Ward administrator to join our team.

You will need to have excellent customer care skills and experience and enjoy being busy and challenged on a daily basis.

IT and data entry plays a vital part of this role so you will need to be an efficient administrator with proven reception and telephone experience.

You must have:

• - An excellent telephone manner
• - Prioritisation and organisational skills to manage your work effectively
• - Intermediate skills in administrative processes and customer services
• - Good communications skills both verbal and written
• - Ability to work without direct supervision on a daily basis, as well as effectively within a team;
• - Attention to detail
• - Able to meet tight deadlines

Previous experience of working with the public is essential.

***Previous applicants need not apply***

***Closing date is indicative only and this vacancy may close early without notice when sufficient applications have been received***

Main duties of the job

You will be responsible for delivering excellent customer service to the Maternity patients and you will be working as part of a team to ensure patient admissions/discharges and telephone queries are dealt with professionally, empathetically and in a timely manner.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.