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Waiting List Assistant/Receptionist

NHS Tayside

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Location
Salary
£29,103 - £31,409
Profession
Administrative and IT
Grade
Band 3
Deadline
21 May 2026
Contract Type
Permanent
Posted Date
07 May 2026

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

An exciting opportunity has arisen for an individual to provide a key role in supporting the management of waiting lists and related matters throughout Community Paediatrics and to provide a receptionist role for patients, staff and visitors.

You should have proven experience working in a team, ideally in a healthcare setting along with experience of Trakcare booking and managing waiting lists. Knowledge of NHS Tayside Access Policy and Waiting Times Guidance would be advantageous.

High levels of concentration are required in this challenging but rewarding role and requires the ability to manage own workload with a degree of autonomy, forward plan and problem solve when required.

The successful candidate should have excellent communication skills.

Hours of Work: 36.00 hours Monday-Friday

You will be required to achieve the mandatory Induction Standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.

Informal enquiries to: Caroline McAuley, Tel: 01382 660111 ext. 40091 or Email caroline.mcauley@nhs.scot

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

ADDITIONAL INFORMATION FOR CANDIDATES

  • You should apply for this post by completing the application process on Jobtrain.
  • DO NOT upload a CV as this will not be used for shortlisting purposes.
  • Posts close at midnight on the indicated date.
  • For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
  • To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
  • If you wish to participate in the Job Interview Guarantee Scheme and have been invited to interview, please contact the Hiring Manager as detailed in the advert to discuss any special requirements that you will need to enable you to attend the interview.
  • Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.
  • Please check your e-mail regularly (including junk folders) and your Jobtrain account for updates
  • Please contact Jobtrain Candidate Support Hub https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues
  • We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
  • Once you have submitted your application form you will be unable to make any amendments

If you are a current member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside