Volunteer Role

Job overview

Here at Bolton NHS Foundation Trust, we are proud of our volunteers and the help and assistance they bring to our patients and staff.

If you are someone with a passion for the NHS, and the services we provide, and who can spare some of your time to support the care we provide to the people of Bolton and assist our brilliant staff……we would love to hear from you. Read on to find out how volunteering at Bolton NHS Foundation Trust will be the best thing you have ever done!

Want to have more meaning in your life?  Do you want to do something that is satisfying and of great service to your community? Then become a Hospital Volunteer. As a Hospital Volunteer you will be providing a friendly and helpful welcome to patients, families and visitors to Bolton Hospital. Volunteers are needed to provide a valuable resource, which enhances patient care by giving practical help and support to patients and staff, but does not replace the work of staff The only qualification required is your desire to help someone in need and have a professional friendly attitude.

All prospective volunteer must complete their learning journey before you start volunteering by undertaking the National Volunteer Certificate which underpins the Induction you will do as a volunteer.

Main duties of the job

We are looking for volunteers to support a number of our departments;

Meet and greet patients, relatives and visitors at our Main Reception at the hospital. Provide a  friendly and polite welcome to the hospital. Direct or accompany patients, families and visitors to their appropriate destination.

Help on our wards make and serve drinks. Lay tables, set up trolleys, serve meals, assist with hand washing before meals. Help to make up empty beds. Engage with patient by talking with them or helping with an activity, such as reading or playing games.

Detailed job description and main responsibilities

You will be required to have excellent communication and interpersonal skills and the desire to volunteer in a patient focussed environment.  You will also need to have good organisational skills, with the ability to deal sensitively and confidently with people face to face.