Virtual Fracture Clinic Co-ordintor T&O

Job summary

We are excited to announce an opportunity to join our newly expanded Virtual Fracture Clinic (VFC) service at Worcestershire Acute Hospitals NHS Trust. We are seeking a dynamic and experienced Band 6 Nurse or Allied Health Professional working 22.5 hours to join our team in the role of VFC Co-ordinator, helping to shape and deliver high quality, patient-centred care for patients requiring review for musculoskeletal injuries.

You will play a pivotal role in the day-to-day running of the VFC, ensuring timely assessment, triage, and management of patients referred with musculoskeletal injuries. Working with orthopaedic consultants, radiologists, and administrative teams to streamline patient pathways and reduce unnecessary face-to-face appointments.

You will co-ordinate and manage the virtual fracture clinic caseload. Review clinical referrals and imaging to support appropriate triage. Liaise with multidisciplinary teams to ensure safe and effective patient care. Provide clinical advice and support to patients remotely. Contribute to service development and quality improvement initiatives. You will be expected to have good communication skills, Strong clinical knowledge of musculoskeletal injuries and orthopaedic pathways. We offer a supportive and innovative team environment with opportunities for professional development and training.

Please contact Corinna Winkworth for further information. corinna.winkworth@nhs.net

Main duties of the job

Job Purpose:

The purpose of this role is to ensure complete co-ordination of the virtual fracture clinic sessions. The VFC co-ordinator will assist the on call orthopaedic consultant in each patient consultation ensuring clear plan of care, which is communicated, to the patient. The VFC co-ordinator will give information, advice and provide a source of knowledge for patients. This will reduce the amount of patients requiring attendance into face-to-face clinics and ensure appropriate treatment pathways for patients to ensure patient centred working, improve patient care and patient satisfaction. The VFC co-ordinator will work with the team to develop the service for the future.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Details

• Date posted: 29 May 2026
• Pay scheme: Agenda for change
• Band: Band 6
• Salary: £39,959 to £48,117 a year
• Contract: Permanent
• Working pattern: Part-time, Flexible working
• Reference number: C9365-26-0949
• Job locations: Charles Hastings Way, Worcester, Worcestershire, WR5 1DD, United Kingdom

Job responsibilities

WORCESTERSHIRE ACUTE HOSPITALS NHS TRUST

JOB DESCRIPTION

DIRECTORATE OF SURGERY

Post Title Virtual Fracture Clinic Co-ordinator

Grade Band 6

Professionally Accountable to: Stacy Waldron

Divisional Head of Nursing for Surgery

Reports operationally to Tracey Dennehy

Lead Practitioner, Orthopaedics and Trauma

Clinically responsible to On Call Orthopaedic Consultant

Tracey Dennehy

Lead Practitioner Orthopaedics and Trauma

Operationally accountable to Cherelle Crooke

Directorate Manager T&O

Job Purpose

The purpose of this role is to ensure complete co-ordination of the virtual fracture clinic sessions. The VFC co-ordinator will assist the on call orthopaedic consultant in each patient consultation ensuring clear plan of care, which is communicated, to the patient. The VFC co-ordinator will give information, advice and provide a source of knowledge for patients. This will reduce the amount of patients requiring attendance into face-to-face clinics and ensure appropriate treatment pathways for patients to ensure patient centred working, improve patient care and patient satisfaction. The VFC co-ordinator will work with the team to develop the service for the future.

Key role and responsibilities

To co-ordinate the VFC session and assist the orthopaedic consultant in communication of the plan of care for each individual patient.

To ensure all patient records are available for the VFC consultations

To be confident in health assessment

Prioritise appointments depending on outcome of conversation with patients.

To document and coordinate accurate plans of care for patients and ensure follow up appointments are made and communicated with patients

To give patient information and clinical advice, on the telephone or by letter, following consultant review in the virtual fracture clinic empowering patients to manage their own conditions and ensure VTE prophylaxis is assessed and prescribed for appropriate patients.

Arrange onward referrals to specialty orthopaedic consultant and clinic appointments and communicate these with patients.

To produce clear accurate documentation in patient records

To arrange further investigation such as x-ray, MRI, Ultrasound and communicate appointments with patients

To develop effective networks and channels of communication across multi-professional groups.

To ensure good channels of communication between Consultants, Emergency department staff, TNPs, medical secretaries and directorate management

To assist in presentations to educational meetings, seminars and symposia as required

They will drive the process of the VFC and work ensure the process is robust.

The VFC co-ordinator will ensure governance procedures are met and communicate any issues through the departmental governance process.

To work in collaboration with other therapists to audit the service we provide and set out and implement improvement strategies

To produce patient information and ensure robust clinical governance

The post holder will work autonomously but collaborate with the multidisciplinary team.

Internal

Consultant orthopaedic surgeons and their teams, A&E consultants and their teams, surgical care practitioner, Matron, nursing staff, theatre staff, physiotherapists and occupational therapists, bed management team, the surgical co-ordinator, anaesthetic staff, directorate manager,

External

General Practitioners, Nursing staff in Community Hospitals.

Risk Assessment

Contact with bodily fluids

Infection control

Visual display unit operation

Job Summary

Clinical and Audit

Facilitates the process of the VFC on the Worcestershire Royal Hospital to ensure all patients seen within the clinic have robust treatment plans that is communicated with them.

Works closely with on call T&O consultant to develop treatment plans

Has health assessment skills used to triage patients over the telephone to determine any problems encountered by patients.

Works towards independently requesting investigations such as X-ray, Ultrasound, and MRI in accordance with trust protocol.

Is able to give patient information and advice in accordance with local guidance.

Communicated with directorate management team to ensure timely patient care and appropriate use of resources.

Audit the progress of VFC with attention to detail and accuracy and produce reports as requested and present at Directorate governance meetings.

Ensure accurate documentation of information given to patients within notes

To ensure patient enquires are promptly answered and issues are communicated with the on call orthopaedic consultant

To answer queries and questions from the VFC helpline

Facilitates good communications with all agencies involved in the continuity of patient care.

Acts as a resource for patients, relatives and carers requiring information and advice regarding episode of care.

Arrange follow ups for patients identified in the treatment plan and ensure these are communicated with the patients.

To audit Patient satisfaction and appropriately adjust service needs to accommodate patient experience

Communication and Education

Be a source of knowledge and advise at all levels within the organisation with regards VFC.

Will provide support and advice to the junior medical team.

Provide both formal and informal teaching for orthopaedic clinic staff and plaster room staff.

Provide informal teaching to patients and relatives.

Will participate in induction for medical staff about VFC and treatment protocols

Will pursue personal study in professional development

Will keep adequate records and provide statistical information and reports on request.

Professional

Works within the scope of professional practice, local policies and protocols.

To maintain a professional attitude and perform all duties and conduct themselves in accordance with the NMC professional code of conduct / therapies professional body.

Show evidence of continuing professional development in line with revalidation requirements and maintain professional registration.

Demonstrate trust behaviours.

Vision and Values

The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment.

To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated healthcare for local people

Driving this commitment are the Trust-wide signature behaviours

Being open and Honest

Ensuring people feel cared for

Showing respect to everyone

Standard Clauses

The purpose of this post should remain constant, but the duties and responsibilities may vary over time within the overall role and level of the post. The post holder may from time to time be asked to undertake other reasonable duties. Any such changes will be made in discussion with the post holder in the light of service needs.

Competence

The post holder is responsible for limiting his / her actions to those which s/he feels competent to undertake. If the post holder has any doubts as to his or her competence during the course of his / her duties then s/he should immediately speak to their line manager or supervisor.

Codes of conduct

All employees of the Trust who are required to be registered with a professional body, to enable them to practise within their profession, are required to comply with their code of conduct and requirements of their professional registration. Those staff that are not required to be registered with a professional body are required to comply with the Trusts codes of conduct.

Confidentiality

You have a responsibility for promoting and safeguarding the welfare of the children / young people / vulnerable adults that you come into contact with or are responsible for in your job role and sphere of competence.

Disclosure and Barring Service

The Trust aims to promote equality of opportunity for all, with the right mix of talent, skills and potential. Criminal records will be taken into account for recruitment purposes, only when the conviction is relevant. As the Trust meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Post holders may periodically be asked to undertake a re-check.

The Trust is legally required to check all staff against the Disclosures and Barring Services Childrens and Vulnerable Adults barring lists if they engage in what is defined as Regulated Activity or Controlled Activity: Regulated Activity is defined as working closely with children or vulnerable adults, paid or unpaid, on a frequent or intensive basis. Controlled activity is work that provides opportunities for contact with children or vulnerable adults.

Equality and Diversity

The Trust promotes policies and practices that challenge discrimination, promote equality, respect individual needs, preferences and choices, and protects human rights. The Trust has a clear commitment to equality for all in employment practices based on an applicants ability, skills and aptitude for the post. A range of equality & diversity policy initiatives are in place and all successful applicants are expected to familiarise themselves with these. It is therefore the duty of every employee to comply with the detail and spirit of these policies and the law at all times. Any issues or concerns you have should be taken up with your manager or the human resource team as soon as possible.