Urgent Treatment Centre Receptionist B2

Job overview

Urgent Treatment Centre

Part time Receptionist – two days per week (covering seven day service)

This is an excellent opportunity to join a friendly, supportive team working in Urgent and Emergency Care. The Urgent Treatment Centre is a friendly, exciting place to work with ongoing new developments and opportunities.  We are a community based unit working closely with our parent site at Royal Surrey County hospital in Guildford.

We are looking for Receptionists to work on our friendly reception desk in the Urgent Treatment Centre.  The successful candidate will undertake a variety of reception duties including greeting and booking in patients attending the department, managing telephone calls and supporting our busy team of clinical practitioners. You will also act as a focal point of communication between Patients, Ambulance Crews and Medical / Clinical staff.

The successful candidates will have a friendly and professional attitude, good IT and organisational skills and be able to accurately complete / input data. The successful candidate will also need to be able to deal with difficult and stressful situations with courtesy and empathy.

The Royal Surrey County Hospital NHS Foundation Trust offers an excellent range of exciting, rewarding roles with fantastic opportunities for career support and development / training as well as a great range of employee benefits.

Main duties of the job

To provide a calm, friendly and welcoming reception to Urgent Treatment Centre.

Please see the attached Job Description and Person Specification

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification

Provide a friendly, caring and efficient reception service to our Urgent Treatment Centre.