UEC Receptionist / Ward Clerk (Band 2)

Job overview

Precious applicants need not apply

We are looking for bright and friendly skilled workers with passion and vision.  Are you a motivated, enthusiastic and energetic person that we are looking for?  This could be an excellent opportunity for you to join a multi-skilled administration team in the Accident & Emergency Department.

You will be joining an inclusive, diverse and engaged workforce and support our “moving to outstanding” journey.  We are currently recruiting for a UEC Ward Clerk/Receptionist to join our Urgent & Emergency Care team.

The pattern of work operates across three shifts:  Early shift 7.15am–3.15pm, Late shift 2.15pm-10.15pm and night shift 22.00pm-07.30am, Including weekends and bank holidays.

Main duties of the job

• The successful candidates will provide full administrative support to the Emergency Department ensuring that patients are registered accurately in an efficient and timely manner.
• You will be responsible for inputting appropriate patient information onto the electronic patient system, ensuring the patient demographic data is updated and answering telephone queries.
• The role will also include filing records, scanning, and booking patient appointments.
• Previous experience as an Administration Clerk with a working knowledge of a ward environment would be desirable. Good communication and time management skills are essential.
• Applicants should have reception experience and should have an excellent attendance record.
• You should be a calm, organized and well-motivated person with a positive and flexible approach to your work. The post involves contact with patients and their families; therefore, excellent communication skills are vital.  You should possess good keyboard, IT and interpersonal skills.  You should be able to demonstrate the ability to work as part of a team and have a flexible approach to your working hours.

Detailed job description and main responsibilities

*** Please refer to Job description and person specification attached to this vacancy information ***