Typist/Administrator

Job overview

An exciting opportunity has arisen within the Respiratory Team at Southmead Hospital for a Typist/Administrator, 37.5 hours per week.

The successful candidate will support with producing and distributing clinical letters as well as document management. They will deploy a  sound knowledge of IT packages in MS Office & Windows. The role requires someone who has a great  attention to detail and great organizational skills as well as  passion for improvement and team work.

Main duties of the job

The post holder will be required to undertake  audio typing, which will include consultant  clinics, discharge summaries and patient letters. They will also be required to facilitate physical document scanning and orgniainsg, assisting the senior administrators where possible to improve data quality and effective waiting list solutions across the service  The role may also include answering the telephone and dealing with queries from patients, relatives & clinical staff as well as supporting the medical secretary with all other admin duties. Appropriate applicants will have a curious mindset and seek to learn and develop within the role, recognizing the value they add from their position and contributing to overall efforts of improvement across the service.

"PREVIOUS APPLICANTS NEED NOT APPLY"

Detailed job description and main responsibilities

-Supporting Medical Secretaries with typing of clinics/ward round

- To assist with the dissemination of post to individuals within the department on  a day to day basis  - Photocopying/faxing  - Assisting with department filing as and when required.  -Answering of department telephones and using judgement in responding to queries or taking messages. Ensure that all enquires are dealt with politely, courteously, promptly and professionally.  -Access voicemail and pass on accurate messages.  -To attend mandatory courses and participate in training programmes relating to areas of work. Ensure that skills and knowledge are up to date and develop when necessary.  - To use Careflow (patient record system) to look up patient appointments, addresses and tracking of notes

Other duties may include

• maintaining data quality
• Ordering and monitoring of stationary for the department.
• Answering of department telephones and using judgement in responding to queries or taking messages. Ensure that all enquires are dealt with politely, courteously, promptly and professionally.
• Supporting data audit work via data entry and validation