Trauma Coordinator Administration Clerk

Job overview

An exciting opportunity has arisen to become part of the Orthopaedic Trauma Team as a Band 3 Trauma Team Administration Clerk.

This is an exciting and challenging role, we are looking for a flexible, friendly, customer service focused self motivated administrator  to join our busy multidisciplinary team.

Applicants should ideally have previous customer service experience, with an excellent understanding of confidentiality and data protection.

The post holder will need to have good IT skills and be confident with computer systems including cerner, Powerchart, rev-cycle and excel.

Main duties of the job

1. Manage the Trauma office on a day-to-day basis

2. Undertake daily administrative workload

3. Regular monitoring of the Orthopaedic Trauma mail inbox, reporting, addressing correspondence with support from the Trauma team.

4. Support the Trauma nurse with preparation for the Trauma meeting and ward round.

5. Carry out clerical activities associated with the admission, transfer of patients and making fracture clinic appointments, including liaising with the patient/carer to inform of follow up arrangements and production of appointment letters to be sent to patients/carers

6. Communicate with patients, wards and departments by telephone, face-to-face and electronically in furtherance of the effective management of trauma patients.

7.To ensure all Trauma & Orthopaedic database/audits is completed for all patients, including: -

• National Hip Fracture Database.
• Spinal database
• Cancellation databases.
• Theatre delay audit times.

8. Order and maintain levels of stock e.g., stationery, dressings                    braces etc.

Detailed job description and main responsibilities

Duties and main responsibilities can be seen in the attached job description and person specification.