Location
Salary
£23,615
Profession
Administrative and IT
Grade
Band 2
Deadline
05 Feb 2025
Contract Type
Permanent
Posted Date
22 Jan 2025

Job summary

Working hours over 5 days Monday to Friday on our busy Theatre Reception, carrying out administrative duties and liaising with staff and patients.

Would you like to join our team?

We are currently recruiting for a motivated receptionist to work for STSFT, predominantly at South Tyneside Theatres.

If you have experience working with people in a busy environment, then we are looking for you.

We are a busy Operating Theatre and provide care for patients undergoing treatment from the following specialities: General Surgery, Vascular, Emergency Service, ENT, Paediatrics, Urology, Facial Maxillary, Orthopaedics and Gynaecology

Main duties of the job

The administrative role involves working as a Team Member within a very busy working environment, ensuring a safe environment for all patients.

The successful candidate will be supported and supervised to ensure smooth running of the area they work in.

Key requirements:

Numeracy / Literacy skills level 1

Basic understanding of Health and Safety requirements in a patient environment

General understanding of confidentiality in the health care setting

Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing

Ability to communicate health related information in an understandable way about patients to the Mutli-Disciplinary Team

Basic skills of empathy and reassurance

Accurate IT skills with knowledge of Microsoft Office and Windows packages

Flexible and adaptable to change in accordance with patient needs and the needs of the service

Committed to behaving in a professional manner to present caring image to patients

Ability to remain calm in stressful situations

Ability to work effectively in the MDT

Ability to work on own initiative and manage own workload

Able to understand instructions and carry out duties in accordance with them

Friendly and approachable

Contact details for job related candidate queries:

Nina S. Priestley. Theatre Manager. Nina.priestley@NHS.net 0191 404100 ext 3141

Job responsibilities

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.