Team Secretary

Job overview

We have a band 4 Team Secretary role  suitable for an administrator with  knowledge  preferably in a mental health setting.

The role is within the Acute & Urgent Care Division (Inpatients), based at the friendly and supportive team Single point of Access service  99 Waverley Road St Albans

Come and join an outstanding Trust!

For an informal chat, please contact Sue on 07887718506

Previous applicants need not apply

Please be aware that this role is NOT eligible for Sponsorship

If you already work for HPFT on a health and care visa, you will NOT be able to transfer your visa to this role as this role is NOT eligible for Sponsorship

Main duties of the job

The successful candidate will:

• be responsible for prioritising work,  general administration correspondence, be the first point of contact for patients and other visitors to the Unit.
• provide a comprehensive secretarial service to the team  and Clinical Team and provide a high standard of service to patients.
• be responsible for prioritising work, typing to clinical and general administration correspondence, be the first point of contact for patients and other visitors to the department.
• provide a comprehensive secretarial service to the consultant body and provide a high standard of service to patients.

In return, we can offer you:

• 5% on top of basic salary high cost allowance supplement
• 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata)
• One of the UK's best pension schemes
• Comprehensive health and wellbeing services
• Special leave for family and personal reasons
• NHS Car Lease Scheme
• Employee Assistance Programme

Detailed job description and main responsibilities

Supporting the Single Point of access team

Managing and prioritizing departmental workload on a day-to-day basis.

To support the  Team in the delivery of excellent Patient care by actively working with Colleagues and other Departments to ensure that all Patients registered within the Service is proactively supported through their patient journey.

Ensuring all telephone calls are answered within the department during core office Hours.

Opening and dealing with departmental post and allocating resulting work to appropriate Staff.

Monitoring turnaround times for correspondence and taking corrective action as required, in conjunction with the Team.

Providing the Team with relevant information relating to Administrative service.

Take minutes at secretarial staff meetings and attending other administrative meetings as required.

Responsible for ensuring office equipment is in working order and office supplies are maintained and replenished

To coordinate any action plans as set from the Team

To update and maintain trackers

For a more indepth Job and person specification please read the attached before applying