Team Secretary - Children, Young People and Families Health (CYPFH)

Job overview

The Children, Young People and Family Health Services Directorate, have an exciting opportunity for motivated and enthusiastic individual to join us to support secretarial and administrative services within the allocated Care Group of the Children, Young People and Families Health Service Directorate.

The successful applicants should have a proactive and friendly attitude and be able to demonstrate excellent administrative / secretarial experience and be able to meet the main duties of the role. In addition, excellent customer service skills and experience are essential for this role.

It’s important that you are an exceptional communicator with experience of working in a busy environment and interactions with the public. Applicants will be expected to be organised and efficient and have the ability to prioritise requests and to deal with conflicting demands. A high level of attention to detail supported by relevant ICT skills is essential and proven skills and experience of providing previous administrative / secretarial support to large teams.

If this sounds like you and you want to join us in delivery high quality services to children and young people, then please submit your application, we look forward to hearing from you.

Main duties of the job

The Team Secretary will provide a comprehensive, confidential and quality secretarial and administrative service to the identified team within the allocated Care Group of the Children, Young People and Families Health Services Directorate.

The post holder will take line management responsibility for designated staff and provide administrative, clerical and secretarial support which will include word-processing, managing mail, use of databases and Microsoft office applications, answering telephone calls, appointment booking/clinic co-ordination, liaising with families and clinicians, managing generic inboxes and general administrative duties such as photocopying and filing.

The post holder will also be required to assist with the timely co-ordination of legal requests received within the directorate.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.