Team Manager

Job overview

We currently have an exciting opportunity for a dynamic manager to lead our SPA-PCLS Team. You will be part of a multiprofessional service alongside a wider management group of staff, consisting of other Team Managers, Clinical Manager, Clinical Service Lead, and the wider Psychology and Medical workforce to provide excellent evidence-based care to adults across Kingston with secondary care mental health needs.

This team is proactive in utilising multidisciplinary roles to provide recovery and outcome focused interventions to service users, whilst meeting targets.

Main duties of the job

The successful candidate will be an experienced mental health professional with knowledge and skills in leadership, managing staff, and be a team player committed to innovation and service development. The successful person will support the ongoing transformation of community mental health services. You will establish relationships and communication links with their local and external stakeholders and primary care networks.

This role requires the ability to multitask, incorporating service development, operational and people management as well as ensuring that data quality and the meeting of targets. Excellent communication, technical and organisational skills are essential.

Flexible working:

We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to talk flexible working at the interview stage.

Detailed job description and main responsibilities

• To be responsible for the smooth and effective operational management and co-ordination of the Team.
• To establish and enhance systems for the management of referrals and treatment resources, ensuring a fast and appropriate response to referrers and
• To work in close partnership with the multi-disciplinary team to actively promoting team working.
• To have regular co-ordination meetings, business meetings and zoning meetings with the team to ensure that the separate elements of team accountabilities are fully addressed with particular attention to risk management.
• To hold full managerial responsibility for all individual service staff members (excluding the doctors) ensuring the various disciplines work within an agreed operational policy and providing support and consultation in the process.
• To work closely with Consultant Psychiatrists, to ensure that all medically qualified members of the team adhere to operational policies and fully engage in the multi-disciplinary process.
• To manage and supervise the administrative functions of the team, and support secretarial staff in the service.
• To ensure that all performance information identified as necessary is collected according to the timescale required.
• To ensure systems are in place to manage intake, allocation, caseloads, and clinical review in the team.
• To carry through all agreed procedures regarding staff disciplinary and sickness absence arrangements for Trust and Social Services Systems as appropriate to the level of the post. To work with other Team Managers and professional heads of discipline where required to process these issues.
• To assist in the investigation of complaints, Members Enquiries and Critical Incident Procedures.
• To promote the Trust’s Equal Opportunities strategy and implement procedures to further this process.