Team Manager

Job overview

The post holder will be responsible for the operational management of a multidisciplinary clinical team within a designated locality. They will be expected to provide effective leadership to ensure the delivery of a high-quality service that operates within available resources. A key aspect of the role involves driving the development of services that are comprehensive, adaptable, and firmly rooted in the principles of service user and carer involvement throughout every stage of the care pathway.

Main duties of the job

• Coordinate and lead the daily operations of a multidisciplinary clinical team.
• Oversee referrals, assessments, and treatment planning to ensure timely and effective care.
• Hold a clinical caseload, focusing on complex cases and supporting staff in their management.
• Ensure the team adheres to operational policies and delivers care within budget.
• Lead recruitment and selection processes as delegated.
• Respond to serious incidents and safeguarding alerts, supporting investigations and learning.
• Investigate complaints thoroughly and promote a learning-focused approach.
• Facilitate forums to share learning from incidents and feedback.
• Promote equality, diversity, and inclusion in all team activities.
• Collaborate with other team managers to ensure seamless service delivery across the locality.
• Review and adapt job plans to meet evolving service needs.
• Deputise for the Operational Manager when required.

Detailed job description and main responsibilities

• Provide effective leadership to drive high performance and continuous service improvement.
• Manage staff in line with HR policies, ensuring supervision, development, and wellbeing.
• Monitor service uptake and performance, producing regular reports and action plans.
• Act as an authorised signatory for payroll, travel, and other documentation.
• Lead the Personal Development Review (PDR) process and support MDT culture.
• Maintain robust communication systems, encouraging two-way feedback.
• Ensure service user and carer feedback informs service delivery.
• Uphold clinical governance standards, including accurate record-keeping and infection control.
• Translate strategic priorities into team objectives and support change initiatives.
• Promote sustainability and contribute to Oxleas’ Net Zero goals.