Already thinking ahead to interview?
Save this role, then rehearse likely interview themes with structured write and speak feedback before the panel.
Search for more jobs in Doncaster
Job overview
The post holder will lead, manage and develop a responsive administration service, ensuring effective and efficient management of resource to achieve national and local quality and performance targets.
The post holder will be responsible for day to day management of administrative teams. Duties will include staff rostering, annual appraisals, annual leave and sickness management and monitoring, ensuring application and adherence to Trust HR policies and procedures.
The post holder will work closely with the Service Manager/Business Manager and will provide expertise in the proactive management of the patient pathway from referral to discharge. The post holder will ensure that the entire pathway is managed smoothly and in line with the Hospital Referral to Treatment Patient Access Policy and underpinning Standard Operating Procedures (SOPs). The post holder will support the development of a standardised and consistent service delivery model across the Division. This will require formation of relationships with peers across the Division and a corporate approach of sharing and implementing best practice.
Main duties of the job
- Promoting data quality processes and a right first time approach
- Responsible for day to day line management of administration staff including receptionists/booing staff, recruitment and selection, to ensure working environments comply with health & safety legislation, staff inductions, annual leave, rota management and general day to day staff management as needed.
- Monitoring performance , training and problem solving.
- Implement effective monitoring and managing systems for annual leave and sickness in line with Trust Policy , liaising with the Service Manager where service implications are identified.
- Managing patient waiting lists and prioritise caseloads
Detailed job description and main responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK
Please note that from 9th April 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.