Team Administrator

Job overview

We are looking for skilled individuals  part time - 30 hours who have experience working in an administrative role to support the ward to achieve and maintain high standards of clinical excellence.  The successful candidate will be required to have  a Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale), an ITQ Level 2 (or equivalent or willingness to work towards qualification) and key skills in literacy and numeracy level 2.

We require effective team players who will be committed to equal opportunities and non- discriminatory practices.

The post holder may be required to work flexible hours as required by service need.  Seven day working is a requirement of the role.

As part of the administration team working on the ward, to provide a comprehensive administrative support service to all members of the multi-disciplinary clinical team.

May be the first point of contact for service users, carers and visitors to the clinical team and to respond in a helpful manner to enquiries or other issues raised.

To undertake or arrange cross cover support as required.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

The role is multifaceted with opportunities for progression and development of skills and experience. You will be offered appropriate training to ensure you can fulfil and excel within the role.

The role will include dealing with enquiries to both clinical teams, healthcare professionals, taking action where necessary and ensuring messages are communicated accurately to relevant personnel and in an appropriate and timely manner. You will be the first point of contact for patients, carers and other professionals responding in a helpful manner to enquiries or other issues raised. Offer support to diary management and appointment coordination, arrange and minute meetings, distributing agendas, papers etc.

You will be required to create and ensure case note files are up to date and available for patient appointments, including liaison with other departments and sites.

Undertakes general office duties as required, including ordering supplies, filing, photocopying etc.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.