Team Administrator

Job overview

The Team Administrator provides comprehensive administrative and secretarial support to a multi-disciplinary team within a busy Community Mental Health Team. The role involves managing service user records, handling correspondence, and liaising with external agencies, requiring strong organisational and communication skills.

Important Sponsorship Information for this post: We are unable to offer a certificate of sponsorship for this post.

Main duties of the job

• Word processing and audio typing for reports, letters, and summaries.
• Managing electronic records and filing systems.
• Handling incoming calls and messages, ensuring appropriate follow-up.
• Communicating effectively with internal teams, service users, and external partners.
• Booking interpreters and managing incoming/outgoing post.
• Scanning and uploading clinical documents into electronic systems.
• Providing reception cover and general administrative support.
• Assisting clinicians with IT troubleshooting.

Detailed job description and main responsibilities

• Maintain confidentiality and comply with Trust policies.
• Adhere to infection control, health & safety, and safeguarding procedures.
• Promote equality, diversity, and uphold professional standards.
• Support financial management and resource control.
• Deliver excellent customer care and maintain professional boundaries.
• Engage in personal development and mandatory training.
• Contribute to a safe, respectful, and efficient working environment.