Team Administrator

Job overview

Are you an experienced administrator looking for a new challenge in your career?

Do you want to make a meaningful impact on the mental health of children and young people in Oxfordshire?

If so, we want to hear from you!

We are seeking individuals to join our CAMHS (Child and Adolescent Mental Health Services) Single Point of Access team in a Team Administrator role, on a full time and part time basis. In this position, you’ll play a crucial role in supporting the delivery of vital mental health services through our clinical team.

The team is a small, friendly and supportive group of clinicians and administrators who are passionate about delivering high-quality treatment and advice to children and young people across Oxfordshire. There are high demands on our service and we work hard to meet the needs of all the young people and their families who contact us.

We operate normal office hours of 9am - 5pm, Monday - Friday, excluding Bank Holidays, and are based in Cowley centre. There is limited scope for hybrid working due to service demand.

Main duties of the job

• Process referrals efficiently and handle confidential and sensitive information with the utmost discretion
• Manage inbound calls and provide essential information to young people and families
• Format and send correspondence to service users across Oxfordshire
• Take accurate minutes at meetings, ensuring all key points are recorded
• Deputise for the Office Manager when needed, contributing to the broader administrative functions of the team

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.