Team Administrator for Later Life Community Mental Health Team

Job overview

We have an exciting opportunity for someone to join the Later Life Admin Team at Tewkesbury. This is a full time or part time post will be considered as a job share, which provides support to the service and our patients.

The successful candidate will work as a part of a team providing comprehensive and confidential Administration support to the Later Life multidisciplinary team in accordance with the requirements of the service as led by the Team Manager and Locality Support Services Manager.

Working in conjunction with colleagues, service users and internal and external stakeholders. the post holder will directly contribute to the efficient running of the Later Life service.

Main duties of the job

The post holder will work to provide administrative support to within the Tewkesbury Later Life Community Mental Health team and be integral to the support for our patients .

To work as a part of a team providing comprehensive and confidential Administration support to the Later Life multidisciplinary team in accordance with the requirements of the service as led by the Team Manager and Locality Support Services Manager.

Working in conjunction with colleagues, service users and internal and external stakeholders. the post holder will directly contribute to the efficient running of the Later Life service.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Detailed job description and main responsibilities

• To maintain/update information of the Trust’s patient information system (RIO)
• To be responsible for actioning, following up on and/or re-directing appropriately any incoming queries from the joint administrative outlook email inbox and to exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries
• To communicate effectively with a wide range of people including colleagues and members of the public via telephone and/or in person, ensuring at all times that a professional approach is presented.
• To efficiently use appropriate systems to collate and report data and information in an accurate format, producing spreadsheets and pulling reports to a high-quality standard (e.g. Microsoft Excel, Word, PowerPoint).
• To produce copy and/or audio or digital typing of correspondence, reports, presentations, and spreadsheets; ensuring all documents are accurate and produced to a high standard.
• To actively support team meetings - co-ordinate, collate and ensure accurate and timely distribution of papers, as needed. Ensure that Minutes are accurate, well written and presented, and effectively distributed in a timely manner.
• To maintain a well-managed filing system, both paper and electronic, ensuring ease of access and retrieval, in line with Trust protocols
• To carry out general administrative tasks for the department to agreed standards and timescales, e.g. photocopying, sending out correspondence and uploading of documents on the relevant computer systems
• To use own initiative in prioritising workload to ensure deadlines are met and to timely escalate any arising issues to the Locality Support Services Manager and Team Manager
• To adopt a flexible and supportive role within the administration team by assisting with workload in the absence of colleagues including providing cover for the reception area and for the Recovery Team to maintain a robust provision of the service.

This role is not eligible for sponsorship as per the Government’s UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas