Team Administrator - Buckinghamshire

Job overview

Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team?

We have an rewarding opportunity for a full time Administrator to join our service and work in a well-established, well organised and busy Community Mental Health Team (CMHT) for Older People with mental health problems.

Main duties of the job

We are looking for a well-motivated, conscientious and friendly person who is willing to learn and play a key role in improving the lives of the service users we work with.  You will have contact with service users, relatives, other members of the public and professionals from partner organisations.  You will have an important role in helping the service to run efficiently in a busy and sometimes demanding environment.

This role will involve frontline tasks, including dealing with telephone enquiries, booking rooms, making appointments, reception duties, data entry, typing (audio and copy), and using the in-house IT systems.

Candidates must be computer literate and demonstrate good working knowledge of Microsoft Office, good typing speeds, excellent organisational and communication skills and ideally you will have previous office/reception experience.

Detailed job description and main responsibilities

The CMHT is based at the Whiteleaf Centre in Aylesbury.  This is a modern purpose-built resource centre for people with mental illness, offering both inpatient, community and outpatient facilities.  We will offer you support, supervision, training and the opportunity for personal development.

• To provide an efficient and effective comprehensive administrative support to the Administrative & Performance Manager/team/service
• To provide secretarial support to members of the team utilising a high level of IT skills to produce quality documentation to support the work of the team using the appropriate Microsoft software and adopting the Trust’s corporate standards and style
• To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.