System Service Group General Manager - Carmarthenshire

Job overview

We’re seeking a fantastic leadership opportunity within Hywel Dda University Health Board!

We are recruiting for a Service Group General Manager – Carmarthenshire System.

This is a pivotal senior operational leadership role, reporting directly to your Clinical Care Group Service Director. You will play a key part in shaping and delivering a strategic and operational model of fully integrated, aligned services across the service group. The role requires balancing multiple priorities—enhancing patient quality, safety, experience, and access—while ensuring value for money and making the best use of available resources.

This position offers an exceptional development opportunity for those aspiring to progress into more senior leadership roles in the future. If you’re passionate about driving improvement and leading change that makes a real difference for patients and staff, we’d love to hear from you.

Main duties of the job

As a Service Group General Manager, you will lead on long term planning for services, have accountability for management and monitoring of budgets, manage and inspire staff, be responsible for the performance of the group and contribute to the development of national and local priorities.

You will have experience of operational management and leadership previously, as well as a proven track record of delivering projects. Flexibility, resilience, and innovation are key attributes that we need from the successful candidates to lead and develop strategies for their service group that aligns with Hywel Dda Health Board’s overall strategic plans.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

If successfully shortlisted you will be asked to complete psychometric assessments. Information regarding these and the stakeholder panels/interview will be sent to you following completion of shortlisting.

Stakeholder panels will be held on 29/01/2026.

Interviews will be held on 30/01/2026.