Support Worker

Job summary

Main duties of the job

• Provide responsive, person-centred support to individuals experiencing mental health crisis in the community.
• Work collaboratively with multidisciplinary teams, including clinicians, social workers, and peer support workers.
• Deliver practical and emotional support to service users, promoting recovery, safety, and wellbeing.
• Assist in crisis de-escalation and safety planning, both face-to-face and via telephone support.
• Support service users to access appropriate services, including housing, benefits, and community resources.
• Maintain accurate and timely records in line with Trust policies and procedures.
• Participate in team meetings, supervision, and training to ensure high-quality service delivery.
• Promote equality, diversity, and inclusion in all aspects of care and support.
• Work flexibly, including evenings and weekends, to meet the needs of the crisis pathway.

Job responsibilities

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.