Support Services Secretary

Job overview

An exciting opportunity has arisen as we are looking for an enthusiastic candidate to provide secretarial and administrative services for the SPA/Switchboard Service. This post is 33 hours working day and night shifts.

The successful applicant will need to be highly motivated, positive, and able to work under pressure, often managing varying admin tasks. There is an expectation that they will be able to work as part of a team and individually using their own initiative.

The post is based around operating the Trusts Switchboard and completing referrals to Mental Health Services within the Trust. This post is to provide cover over 7 days a week (including weekends).

You will be expected to support the day-to-day functioning of the service, as described in the Main Duties section of this advertisement.

Main duties of the job

We need someone with excellent secretarial skills, who is adept at dealing with the challenges thrown up by supporting a busy service.

You must be willing to work flexibly within a challenging environment and be able to demonstrate good written and verbal communication, inter-personal and administration skills.

Responsibilities include covering the Trusts Switchboard, inputting referrals to mental health services, answering and processing calls on the main referral line, audio typing and minute taking of team meetings, managing email inboxes, ordering supplies, and other ad hoc administrative tasks.

You will have good IT skills with experience of MS Word, Excel and PowerPoint. The successful post holder will also be expected to provide cover for colleagues at short notice if required.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.

So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team [email protected]

Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.