Support Service Assistant
North Staffordshire Combined Healthcare NHS TrustSearch for more jobs in Stoke On Trent
Job overview
Are you looking for a role where you can go home at the end of the day knowing that you have helped to ensure the Trust premises are a clean and safe environment for clients, visitors and staff?
An exciting opportunity has arisen for a motivated and enthusiastic person to work as part of the Support Services/Facilities Team, part time, providing relief cover 5 days over 7, with the ability to flex hours when required and will include occasional weekend working, total 15 hours per week.
Band 2, £24,169 per annum pro rata.
You will be required to be flexible and work across all premises within the Trust.
Support Services Assistants within the Facilities Team provide a professional in-house specialist cleaning service.
We offer a clean, comfortable and safe environment for patients, clients, visitors and staff and members of the general public.
Main duties of the job
As a Support Service Domestic Assistant you will be expected to maintain a clean and hygienic environment for patients, visitors and staff in line with the National Standards of Healthcare Cleanliness. You will be responsible on a day-to-day basis to provide a full domestic cleaning service to patient areas, offices and departments in accordance with work schedules, policies and procedures.
Detailed job description and main responsibilities
Communication
- To communicate on a daily basis with patients, staff, visitors, general public and report problems to the Facilities Supervisors, Department / Service Lead
- To be friendly, courteous and helpful to clients, visitors, staff and the general public, challenging discrimination, promoting equality.
- To ensure that patients, their relatives and carers are treated with dignity and respect.
Analytical and Judgemental Skills/ Freedom to Act
- To follow established procedures and schedule of work.
- To seek advice from Facilities Supervisors or Department / Service Lead as necessary.
- To comply with the requirements of Food Hygiene, Health & Safety legislation and the Trust’s Food Safety policy as necessary.
- To be responsible for the cleaning provision to client areas and offices with the premise in accordance with work schedules and activity within the area.
- To comply with the National Standards of Healthcare Cleanliness, Health & Safety legislation and COSHH regulations and Trust policies as applicable to the job.
Planning and Organisational Skills
- To have a responsibility for liaising with, Facilities Supervisors, Department / Service Lead to organise work.
Physical Skills
- To ensure that the general cleaning in the premise is undertaken in accordance with the agreed work schedule
- To ensure that domestic, clinical, and mixed recycling waste is correctly bagged and placed in the appropriate disposal areas in accordance with services within the premise
- To ensure that all stocks are stored correctly.
- To be responsible for the cleanliness of the kitchen and serving area, including crockery, cutlery, kitchen utensils and food trolley in accordance with services within the premise
- Ensure all areas are clean and tidy, particularly prior to and following meal times as necessary.
- To carry out specialist cleaning procedures in response to any infection control outbreak; new builds; refurbishments
Policy and Service Responsibilities
- Work as part of a multi-disciplinary team reporting any problems to the Facilities Supervisors; Department / Service Lead
Responsibility for Financial and Physical Resources
- To use the Trust NHS Logistics on line ordering system for domestic / facilities products
- Maintain stock control on own area, ensuring stock delivered to premise is put away.
- Have responsibility for the use and security of cleaning materials and equipment
- To ensure all equipment is used, cleaned and stored safely and defects or faults are reported immediately to the Facilities Supervisor, Department / Service Lead for further action.
Responsibility for Staff
- To support induction of new starters, bank and agency staff in on-job training
Responsibility for Information
- To keep regular time sheets for own working hours
- To maintain appropriate stock levels
- To report issues and incidents to Facilities Supervisor, Department / Service Lead
- To have a responsibility to request annual leave via the on line system
Research and Development
- To take part in staff surveys as required
- Have responsibility to try out any new equipment as requested