Support Secretary

Job overview

We are seeking an enthusiastic Support Secretary to provide comprehensive support to the Medical Secretaries based within the Oncology Department at Derriford Hospital.

This would be for a fixed term for 12 months.

The successful candidate will display excellent communication skills , be able to work well within a team and have the ability to work well within a busy environment. They must be able to prioritise their work efficiently in order to maintain an effective service to the team.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

To assist in the provision of administrative support to the Oncology Department. Including Booking of appointments, filing, audio typing and other administrative/secretarial functions.

Detailed job description and main responsibilities

• To provide audio / copy typing support to the medical secretaries as required.
• To cover for medical secretaries and other staff during periods of annual leave and / or sickness.
• Support administration of waiting lists in conjunction with Trust Waiting List Policy. This will include printing and sending appointment invitation letters as instructed by the medical secretaries.
• Sort and file confidential patient reports, results, charts and correspondence in hospital casenotes, in accordance with designated procedures.
• To answer the telephone and deal with enquiries from a number of sources e.g. patients, GPs, other medical staff or route the call appropriately.
• Locate, trace and dispatch casenotes and x-rays to other wards and departments using the iPM system.
• Support the prepping of haematology clinics in line with Trust Administrative Procedure Note.