Support Secretary - Oncology and Haematology

Job overview

An exciting opportunity has arisen for a Administrator/Support Secretary, Band 3 to work within the Oncology and Haematology department at Ipswich Hospital. This post is fixed term until 31st December 2025 and is part time with hours available up till 28 hours per week.

You will be working as part of a friendly and supportive team and in a fast paced and busy office environment.

You will provide efficient and pro-active secretarial/admin support to the consultants and other team members.

Administrative/Office experience is essential for this post and previous experience within an NHS Trust would be advantageous but not essential.

Essential skills required for the post include the ability to prioritise tasks, effective time management, good IT and telephone skills.

You will need to be an excellent communicator with good interpersonal and organisation skills. It is essential to be a good team member with the ability to work in a high pressured and sensitive environment. Audio typing would be advantageous but not essential.

Main duties of the job

• Manage generic team mailboxes.
• Process incoming referrals and booking appointments in line with agreed processes.
• Manage administrative processes associated with outpatient clinics / referrals / inpatient referrals as required
• Type general correspondence / dictated correspondence, clinic letters, discharge summaries in line with guidelines.
• Assist in developing and maintaining efficient electronic and manual filing systems, including the sorting and collation of all incoming patient results into the relevant patients’ hospital notes
• Maintain electronically stored patient information on spreadsheets or database, for audit and patient management purposes
• Ensure adequate stationery supplies

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.